Orders are RTS (Ready to Ship) UNLESS marked as PRE-ORDER OR MADE TO ORDER.
• RTS orders will ship out within 2-3 business days via USPS.
• PRE-ORDER OR MADE TO ORDER will be shipped out within 2-3 weeks.
US ONLY SHIPPING:
First Class: 2-5 Business Days
Priority Mail: 1-3 Business Days
IMPORTANT! Please ensure your shipping address is correct prior to placing your order. Once you check out and submit order, I CAN NOT change your address. Please double check that your info is correct before check-out.
Domestic orders ship via USPS priority with tracking and insurance. Once shipped, you will get an automatic email, alongside tracking number to anticipate your package. Delayed scanning on USPS part is beyond our control once the package leaves our premisis. Please allow 48 hours for USPS to update their tracking. What you see on their site is what i see. Please contact your local post office for these rare instances/situations.
If your package is sent back due to an address error or post office error we are not responsible for getting your package back to you. We will notify you that is has come back and you're welcome to pay again to have it shipped. If you are not wanting to pay for it to be shipped again we are happy to refund your order.
We do offer International Shipping!!
International shipping will be shipped first class with optional upgrade to priority which is 6-10 business days.
First Class: 14-22 Business days
Priority Mail: 6-10 Business Days
Wild Bambini Handmade is not responsible for lost, damaged or stolen packages. Delayed scanning on USPS part is beyond our control once the package leaves our premises. Please allow 48 hours for USPS to update their tracking. What you see on their site is what i see. Please contact your local post office for these rare instances/situations.
You will be notified when your package ships via email, after it is received by the post office we are not responsible for it. If you package is marked "delivered" by the USPS it is the purchasers responsibility to track it down with your local post office. Please be sure to check around your home/yard as well as check with your neighbors. The best luck with packages marked as delivered is to speak with your local post office and the actual person that handles your mail. If your package is lost or stolen a refund will not be made. Please contact USPS to file a claim for lost packages.
Returns and Exchanges
Due to the custom handmade and limited nature of WIldBambini Handmade items, there are NO REFUNDS, NO EXCHANGES or NO RETURNS, all sales are FINAL. If you accidentally ordered the incorrect size or color, we encourage you to try reselling your item in our Facebook BST Group (Wild Bambini BST). We encourage to please refer to sizing guide before ordering. We hope you understand the amount of work we put into every release and apologize for any inconvenience.
We invest countless hours inspecting each Wild Bambini Garment, but we are human and can sometimes miss things. If your item is defective upon receipt, you may return it within 7 days of shipment for and exchange of same size and style. If an the same item is sold out a refund will be issued. If your return is postmarked after the 7day return period, the package will be mailed back to you. ALL requests must be made within 7 days. Items must be returned in New, unused condition and include all original tags and packaging.
If an exchange is not available, a fund will be processed within 7 days of receiving the returned item (excluding original shipping & handling fees).
In the even that one or our garments is defective, please contact us as soon as possible so we can work out a solution. We can only honor purchases made by the original purchase firstname.lastname@example.org or fill out the form below with all the information regarding your return.